6 steps to improve banking CX through artificial intelligence

first_img 1SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr Artificial intelligence and machine learning promise nothing short of a customer experience transformation in retail banking — but the best ideas for their application could fail if projects are not built on firm foundations of clean, accurate and complete data around customers and their behaviors and financial needs.The focus on customer experience among today’s retail banks and credit unions should hardly be surprising. With financial services becoming even more commoditized, institutions increasingly must battle for consumers’ attention and wallet share against disruptive new market entrants as well as their traditional competitors. More than ever, financial institutions need to find some way to differentiate themselves.In customer experience terms, AI and machine learning can help marketers in retail banking to predict client needs and deepen relationships. They can do this through more personalizing their approaches, fine-tuning campaigns for maximum effectiveness, targeting consumer segments that represent the best acquisition prospects, and identifying attrition risks and causes. continue reading »last_img read more

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H1N1 FLU BREAKING NEWS: Cases top 4,500, Deaths in US & Costa Rica, first Chinese case, Tamiflu issues

first_imgMay 11, 2009WHO’s novel H1N1 flu case count tops 4,500The global number of people infected with the novel H1N1 influenza (swine flu) virus rose to 4,694 from 30 countries, the World Health Organization (WHO) reported today. The count includes 1,626 cases and 48 deaths in Mexico and the 2,532 cases and 3 deaths reported in the United States as of yesterday. Canada has reported 284 cases and one death. [WHO update 25]US case count rises to 2,600The US H1N1 case count reached 2,600 cases and 3 deaths in 44 states today, an increase of 68 since yesterday’s update, the Centers for Disease Control and Prevention (CDC) reported today. The number of states reporting confirmed cases stayed the same. [CDC swine flu page]Washington man is third US novel H1N1 fatalityOfficials from the Washington State Department of Health (WSDH) announced on May 9 that a man in his 30s from Snohomish County died of complications from a novel H1N1 flu infection, raising the US death toll from the disease to three. The man had pneumonia and an underlying cardiac condition. The other two US deaths occurred in Texas. [May 9 WSDH press release]China reports first H1N1 caseAuthorities in China announced that a 30-year-old Chinese man who flew home after attending college in Missouri has the country’s first novel H1N1 case, and they are locating and quarantining passengers who traveled on two flights with him, Bloomberg News reported today. He reportedly had a fever and cough during a flight from Beijing to his home in Chengdu in Sichuan province. So far 130 passengers from 21 provinces have been quarantined at their local health facilities. [May 11 Bloomberg news story]Costa Rican case marks first H1N1 death south of MexicoCosta Rica reported that a 53-year-old man died of a novel H1N1 flu infection, marking the first death from the disease outside of Mexico, the United States, and Canada, the Associated Press (AP) reported. The health ministry said the man had underlying health conditions, including diabetes and chronic lung disease. So far officials don’t know how the man became infected, because he had not recently traveled out of the country.EU extends Tamiflu shelf lifeThe European Medicines Agency, the European Union’s pharmaceutical regulatory agency, on May 9 extended the shelf life of oseltamivir (Tamiflu) by 2 years to address potential shortages spurred by novel H1N1 flu outbreaks, the Financial Times reported. The extension increases the drug’s shelf life to 7 years.Critics say WHO should push manufacture of generic oseltamivirSome critics say the WHO is doing too little to promote the production of generic oseltamivir (Tamiflu) in the face of the H1N1 threat, according to an AP report. Groups such as the Third World Network say the agency should order supplies of the generic drug or encourage poor countries to do so, the story said, noting that World Trade Organization rules allow countries to override patent rights in a health crisis. A WHO official said the agency would work to obtain additional antivirals for needy countries, either through donations or through purchase at the lowest possible prices.last_img read more

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PREMIUMHouse’s widespread private-sector affiliations raise concerns: Observers

first_imgLinkedin LOG INDon’t have an account? Register here Log in with your social account Forgot Password ? house-of-representatives businesspeople conflict-of-interest Google Topics : Business players dominate the House of Representatives; six out of 10 lawmakers have direct or indirect involvement in private enterprises, a new study has found.The report comes amid a public outcry against the House’s ratification of the Job Creation Law after a furtive deliberation that included midnight decision-making and changing locations among hotels in several different cities during the week. Many critics, including scholars, say the law will be more beneficial to businesspeople than to the public.Observers have raised concerns about conflicts of interest in the House, arguing that the large number of business-affiliated lawmakers make the chamber likely to produce legislation that will disproportionately favor business interests.Marepus Corner, a group of independent sociopolitical researchers, presented the study last week. They found that 318 members of the… Facebooklast_img read more

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Brisbane apartments taking longer to sell amid oversupply concerns

first_imgIT is now taking longer than ever to sell a unit in inner Brisbane amid concerns of a looming apartment oversupply.Apartments in Brisbane inner city suburbs are now languishing on average more than two months on the market, according to a report by Place Advisory.Director Lachlan Walker said that’s too long.Unit 8/85 Victoria Street, Windsor is for sale. Picture: realestate.com.au“77 days is a long time if you’re a seller,” Mr Walker said.The fastest selling suburbs for apartments in inner Brisbane are Windsor and Newmarket in the city’s inner north, with a median unit price of $437,500 and $405,000 respectively.Units there last about 49 days on the market — still 15 days longer than houses in the city’s fastest selling suburbs.Mr Walker said that was primarily because those suburbs had less apartment stock available.Proximity to the CBD and access to public transport and schools were also major drawcards.Averaging 52 days between listing and sale, Carina is the next fastest selling suburb for apartments, with a median price of $485,000.Mr Walker said the next twelve months would be the biggest Brisbane had seen when it came to apartment settlements.But he said buyers had become more cautious and were spending more time researching a property before jumping into the apartment market.“That’s definitely impacting the existing marketplace,” he said.“It’s almost a four-month period between the initial inquiry and purchase.”“We’ll have the biggest twelve months Brisbane has seen,” .The Reserve Bank of Australia has raised concerns about Brisbane’s apartment market, flagging potential tighter lending standards amid fears a looming oversupply.More from newsMould, age, not enough to stop 17 bidders fighting for this homeless than 1 hour agoBuyers ‘crazy’ not to take govt freebies, says 28-yr-old investor7 hours agoBIS Oxford Economics senior manager residential Angie Zigomanis said about 40 per cent of property owners who had bought units off-the-plan in Brisbane in the past five years were now reselling at a loss.BIS Oxford Economics expects 6,500 new apartments will be completed in inner Brisbane by the end of this financial year — doubling the record high set the year before.Based on the current pipeline, in 2017/18, the number of completed apartments is expected to peak at more than 9,000.Mr Zigomanis said this oversupply could translate to a drop in apartment prices of up to 20 per cent in the next few years.The big concern is whether the Brisbane market will be able to cope with the influx in rental stock, particularly with unemployment rising in the state.Queensland’s jobless rate is now the highest in the country — surging from 6.3 per cent in January to 6.7 per cent last month, according to the latest Australian Bureau of Statistics figures.“That’s the one thing holding us back,” Mr Walker said.“We’re all holding our breath.”last_img read more

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Pension fund participants of Berne facing CHF1.7bn funding bill

first_imgThe Swiss canton of Berne has conceded it owes the BPK and the BLVK – its public pension funds – CHF1.1bn (€900m), although plan sponsors and members will need to account for the remaining CHF1.7bn funding shortfall.The canton estimated that, for the CHF10.5bn Bernische Pensionskasse (BPK), the remaining shortfall will be CHF923m, while the shortfall for the CHF5.9bn Bernische Lehrerversicherungskasse (BLVK) for teachers in the canton stands at CHF776m.According to Swiss law for cantonal pension funds passed in 2013, public authorities must decide whether to fund their pension plans fully or stick with a state guarantee.For the Berne pension funds, the target to achieve full funding was set for 20 years from now. To fill the funding gap, the BPK – which is 83.4% funded – has set additional recovery contributions of 2.3% on top of regular contributions to the fund.At the BLVK, 81% funded, the rate was set at 4.25%.The canton and various cantonal authorities will be responsible for 60% of the cost of the recovery measures, while employees will be responsible for the remainder.In 2013, the BPK managed to push its funding level up from 78.8% with a 9.3% return.At the BLVK, a 6.3% return also improved funding, which had stood at a similar level to that of the BPK at year-end 2012.Both funds will be switched from defined benefit to defined contribution plans.This decision had been postponed three years ago, as the canton was still undecided on how to run the fund in future.In May, the majority of the people of Berne agreed to the key changes set down in the new legal framework for these changes, which will take effect from 1 January 2015.last_img read more

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Helicopters Wanted for Offshore Wind Maintenance

first_imgEWE Offshore Service & Solutions (OSS) has opened a tender for helicopter services from Emden, Germany, to offshore wind farms.The contractor will be responsible for transporting personnel and material from Emden to the Riffgat, Alpha Ventus, Merkur, Trianel Windpark Borkum and Gemini offshore wind farms.According to EWE, the helicopter would be used for planned maintenance work on the turbines and offshore substations of the projects. There is also a possibility that a stopover in Borkum will sometimes be required.The contract begins on 1 April 2020 and ends on 31 March 2022, with options for renewal being twice for one year at the same conditions.The deadline for submitting applications for the tender is 8 December by 18:00 local time.EWE OSS has also recently issued a tender seeking crew transfer vessels (CTV) to service offshore wind farms from Borkum, Germany.last_img read more

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Corriette family of Laudat jointly charged for possession of Cannabis and ammunition

first_imgLocalNews Corriette family of Laudat jointly charged for possession of Cannabis and ammunition by: – August 25, 2011 Sharing is caring! Share Tweet Sharecenter_img Share 63 Views   no discussions Photo credit: cannabis-pictures.comA Laudat family of four has been jointly charged on three charges of possession of Cannabis, cultivation of Cannabis and possession of ammunition.Twenty-two year old Randy Justin Corriette, twenty year old Ronnie Mickelle Corriette, seventy-one year old Peter Corriette and fifty-one year old Jacqueline Corriette were brought before Magistrate Evelina Baptiste where the charges were read to them.Randy Justin Corriette pleaded guilty to all three charges, while his brother, father and mother all pleaded not guilty.The facts of the case presented to the Court by Police Prosecutor Corporal Toussaint indicates that a search warrant was executed by Woman Police Constable Luke L on the home of the Defendants at 5:30am on the 24th of August where four clear plastic bags with what appeared to be Cannabis, one live round of .32 ammunition, and twenty-seven trees of what appeared to be Cannabis plants about thirty feet from the house were seized.Woman Police Constable Luke L questioned the Defendant regarding the contents of his search and he replied, “Seeds that there man, marijuana seeds” referring to the four clear plastic bags.The Defendant’s Counsel; Kondwani Williams, in pleading to the Court on his behalf said his client had found himself in a very unfortunate situation.According to Mr Williams’ submission to the Court; the Defendant is employed with the Rain Forest Aerial Tram as a lift operator but is unable to earn any form of remuneration from his employer as they are closed due to the down time in the tourist season.Williams also highlighted that his client has co-operated fully with the police, accepts responsibility for his wrongful actions, is very apologetic for having put his family through this ordeal and the intended purpose of the live round of point 32 ammunition was to make a pendant for his gold chain. He therefore pleaded with the Court to be lenient with the Defendant and give him a second chance so that he could look beyond his predicament.Magistrate Evelina Baptiste in sentencing the Defendant informed him that she had considered all factors; those in his favor as well as those not in your favor, those being his guilty plea and no previous offenses.Mr Corriette was sentenced to pay $3750.00 by February 28th, 2012 or in default spend one year imprisonment on the charge of possession of ammunition.On the charge of possession of Cannabis he was ordered to pay $1200.00 by February 28th, 2012 or in default could face five months imprisonment, and on the charge of cultivation of Cannabis he was ordered to pay $25, 000.00 or in default spend nine months imprisonment.The Police Prosecutor did not present any evidence against Ronnie Corriette, Peter Corriette and Jacqueline Corriette therefore Magistrate Baptiste informed them that the matters filed against them have been dismissed for want of prosecution.Dominica Vibes Newslast_img read more

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USPS ‘Stamp Out Hunger Day’ Saturday

first_imgBatesville, In. — The United States Postal Service will hold the 27th Annual Stamp Out Hunger Day on Saturday, May 11. Statistics show it is the largest one-day food collection event in the country.Residents are asked to leave non-perishable items in a bag near the mailbox on that day. High-protein foods like canned tuna, salmon, beans, peanut butter and whole grains are most needed. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations. WHAT TO GIVE: Most-wanted foods include:Canned meats (tuna, chicken, salmon).Canned and boxed meals (soup, chili, stew, macaroni and cheese).Canned or dried beans and peas (black, pinto, lentils).Pasta, rice cereal.Canned fruits.100 percent fruit juice (canned, plastic or boxed).Canned vegetables.Cooking oil.Boxed cooking mixes (pancake, breads).WHAT NOT TO GIVE:Rusty or unlabeled cans.Glass containers.Perishable items.Homemade items.No expired itemsNoncommercial canned or packaged items.Alcoholic beverages or mixes or soda.Open or used items.last_img read more

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Agriculture photo contest now open

first_imgRobin Smith, Terre HauteBridgeton BridgeIndianapolis, In. — The Indiana State Department of Agriculture is now accepting submissions for the 12th annual Indiana agriculture photo contest. The contest is open to Indiana residents and was created to recognize the hard work and contributions of Hoosier farmers, as well as the beauty of the state’s agricultural landscape.The winners will be invited to attend a special ceremony at the Indiana State Fair, where they will be recognized and receive certificates from Lt. Governor Suzanne Crouch and Indiana State Department of Agriculture Director Bruce Kettler.“You don’t have to be a professional photographer to enter this contest,” Crouch said. “We encourage anyone, who recognizes the importance and beauty of agriculture, to participate.”Contestants can submit up to five photos in digital format. Each photo must be taken within the state, accompanied by an entry form and fall under one of the following categories: Agritourism, Conservation, Faces of Agriculture or On the Farm.In total, ten winners will be selected: two from each category and two overall.“Every photo tells a story, and ours, in Indiana, revolves around agriculture,” Kettler said. “This contest is a great way to showcase the importance of this industry, as well as the individuals who make it possible year after year.”Photos will be evaluated based on creativity, composition and category representation. Entries must be submitted by 5:00 p.m. (ET) on June 30, 2019.Visit www.in.gov/isda/2468.htm for entry forms, guidelines and criteria.last_img read more

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Cherries pick Gradel

first_img His 17 goals in 23 starts significantly contributed to St Etienne’s fifth-placed Ligue 1 finish during the 2014-15 campaign, leading to his return to England and the south coast. Press Association Bournemouth have announced the signing of Max Gradel from St Etienne for an undisclosed free, subject to Barclays Premier League approval and international clearance.center_img The forward has signed a four-year contract and passed a medical to become manager Eddie Howe’s seventh summer signing as he prepares his team for their first ever season in the Premier League. Ivory Coast international Gradel, 27, was twice loaned to Bournemouth during the 2007-08 season and also worked with Howe while the latter was a coach at Leicester. last_img read more

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