Are you speaking the right language to your members?

first_imgDuring the opening session of the CUNA Governmental Affairs Conference on Monday, March 11, Executive Director of the Foundation, Gigi Hyland, took the stage. She started out by demonstrating the power of our language when it comes to greetings – how East-coasters might greet one another with a “how ah ya?”; how those from Hawaii say “aloha”; millennials and their use of emojis; etc. This topic of language and how it’s relative and specific to different states, regions and countries applies not only to our verbal dialect, but also relates to how we “speak” to our credit union members. Are we really speaking the language of our members? This means, are you sure that the products and services that you are providing for your members are really aligning with their needs? A great example of this was demonstrated by a map of the D.C area and the life expectancy of those living in downtown Washington, DC versus those living just 20 miles away. These numbers were different from each other by seven years. Why?Those living within the city had a lower life expectancy because many people have less access to affordable housing, food, and financial services. We know that when people are struggling financially, this doesn’t just impact their wallets but their mental and physical health as well.Speaking the language of our members means knowing where they are in life and understanding that financial health is related to physical health – and it’s crucial that we start making this connection to find solutions. The Foundation is a catalyst for change in the credit union movement by igniting understanding around financial health and finding those solutions. Coming up in April, the Foundation, BALANCE and the California and Nevada Credit Union Leagues will be jointly hosting the CU FINHEALTH19 Conference. This conference brings together leading experts in the field for engaging and interactive discussions on the topics of member financial health.This conference is a great way to connect with others who are focusing in on member financial health, as well as an opportunity to learn strategies, tactics and measurable ways to better serve your most valuable asset – your members. The Foundation also has a whitepaper entitled, “Health and Financial Well-Being: Two Things That Go Better Together”.We hope to see you at CU FINHEALTH next month so we can continue working on speaking the right language to improve member financial health! 9SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Lacey Yasick Lacey is the Communications Manager for the National Credit Union Foundation. She works to develop and execute all communication efforts that support the Foundation’s national programs and engagement strategy.Lacey … Web: www.ncuf.coop Detailslast_img read more

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The Fascist & The Scarecrow: If Only Donald Trump Had A Brain

first_imgSign up for our COVID-19 newsletter to stay up-to-date on the latest coronavirus news throughout New York By Arnold Dodge“When somebody hurts you, just go after them as viciously and as violently as you can.”—Donald Trump“If I only had a brain!”—The Scarecrow, “The Wizard of Oz”At the recent Republican National Convention, former New Hampshire Sen. Gordon Humphrey had submitted a petition from delegates like him to force a roll call vote in a last-ditch attempt to derail the Donald Trump juggernaut. The negative reaction from the podium reminded him of another era.“I sought to be recognized to raise a point of parliamentary inquiry and was immediately drowned out by people I would refer to as ‘brownshirts,’” he told MSNBC reporter Jacob Soboroff. When asked what he meant by “brownshirts,” the conservative Senator, who’d served in Congress from 1979 to 1990, replied: “I mean people who act like fascists.”With Humphrey’s accusation in mind, let’s examine Trump’s quest for the White House now that the billionaire has ascended to the top of the GOP food chain as the standard bearer of his party. His newest campaign team swears that he will pivot to become presidential timber.Presidential? Hardly.Trump continues to binge on adolescent tantrums, engage in personal attacks, lob incendiary salvos at will. Among the cringe-worthy moments were an attack on a Gold Star mother and a ghastly suggestion that “the Second Amendment people” may be able to stop Hillary—a not-so-veiled call to arms for gun owners to take matters into their own hands.But the most troubling of all these outrages could be Trump’s assertion that the only way he can lose Pennsylvania in the general election is if the Hillary Clinton camp cheats. Here he crosses a new boundary, no mean feat for a serial boundary-crosser. This time he is looking to breach a firewall, one that is a bulwark against tyranny. This time he is signaling the end of democracy.Not too long ago another self-centered, self-styled demagogue (who had no regard for the commonweal) used this playbook to transform a nation and pursue world domination. Lest we forget, on August 19, 1934, Adolf Hitler was elected the absolute ruler of Germany through a democratic process, receiving 90 percent of the vote in a plebiscite.Here is the Nazi dictator in his own words:“The receptivity of the great masses is very limited, their intelligence is small, but their power of forgetting is enormous. In consequence of these facts, all effective propaganda must be limited to a very few points and must harp on these in slogans until the last member of the public understands what you want him to understand by your slogan. As soon as you sacrifice this slogan and try to be many-sided, the effect will piddle away, for the crowd can neither digest nor retain the material offered.”Read more about the rise of totalitarianism in 1930s Germany and brace yourself. Here are some ideas about the period from Haig Bosmajian, a scholar of rhetoric and freedom of speech and the recipient of the 1983 George Orwell Award for his book, The Language of Oppression:“Hitler and the Nazis recognized that if the German people had a group mentality, they would be much more receptive to Nazi ideology and propaganda. To reinforce this mindset in the German people…the Nazis held events that required mass participation and did not invite individuality… Anyone who did not openly participate or share the emotion of the rest of the crowd was easily identified and dealt with by either the crowd itself or by security personnel.“[Another tactic Hitler used] was convincing his audience that the rest of the world thought of Germany as inferior, second-class citizens. This angered the crowd, who had been comprehensively indoctrinated to believe that they were the master race.”Sound familiar?Where to now?There may be hope yet.While Trump accuses Hillary of playing the woman’s card, sane people may have their own card to play:Trump doesn’t have a brain.If he were intelligent, he would be able to coherently express an idea without bombast; be aware that he contradicts himself from one speech to the next; understand that he repeatedly reveals his ignorance about domestic and foreign policy; change his pattern of doubling down when caught in a lie, and realize that he offers a juvenile’s simplistic response to the most complex and important issues of the day.If Trump somehow were to stay on message and deliver even a modicum of rationality in his remarks, then the fabric of American democracy as we know it might become unraveled.That’s not to say that, whether Trump wins or loses, there won’t be domestic instability. His followers are in such a lather that they can’t help but continue the ruthless onslaught begun by the Donald—and they don’t care in the least that he is completely witless.“Hitler and the Nazis recognized that if the German people had a group mentality, they would be much more receptive to Nazi ideology and propaganda.”But let’s trust—for the moment—in the ability of those who have been smitten with Trump fever to calm down when they can take a deep breath. If they begin to realize that their champion is clueless, maybe they will come to their senses. For those thinking of voting for Trump, perhaps the sheer magnitude of his ignorance will steer them toward a wiser choice.Trump’s advisors would be of service to their boss if they had the guts to penetrate the implacable redoubt that he has erected to keep out advice. Unlike the Scarecrow, Trump doesn’t realize he is brainless. The Scarecrow, on the other hand, laments throughout his journey on the yellow brick road, “If I only had a brain.”At the end of the tale, the Wizard comes to his rescue:“Back where I come from, we have universities–seats of great learning–where men go to become great thinkers. And when they come out, they think deep thoughts, and with no more brains than you have. But they have one thing you haven’t got: a diploma! Therefore, by virtue of the authority vested in me by the University…I confer upon you the honorary degree of Th.D.: Doctor of Thinkology!”Too bad for The Donald that his diploma will be issued by Trump University.Trump as Hitler? Maybe a bridge too far.Trump as fascist? Getting closer.For now, let’s go with Fascist Lite.And hope that the better angels of our fellow citizens will win out over the dark energy tapped into by the Trump machine.But let’s be vigilant. Let’s be on the lookout for an unrepentant narcissist who manages to capture public attention through hate-filled rhetoric.The next one may have a brain.Arnold Dodge, PhD, is an associate professor of education at the C.W. Post campus of Long Island University, where he serves as the chairperson of the Department of Educational Leadership and Administration. Dr. Dodge is a former teacher, principal and superintendent. In his 45th year in education, he is particularly focused on the effects of high-stakes testing on schools.(Featured photo credit: Michael Vadon)last_img read more

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NASA’s Perseverance Rover Needs More Time, Money to Bring Back Mars Rock Samples: Independent Panel

first_imgNASA is underestimating the amount of time and money it will take to bring Mars rocks back to Earth in the coming decade, an independent panel said Tuesday.The review board suggested that NASA and the European Space Agency consider bumping the next launches in the sample-return effort from 2026 to 2028, given all the technological challenges. These delays will increase costs, pushing the planning budget to $4 billion (roughly Rs. 29,800 crores) or more, $1 billion (roughly Rs. 7,400 crores) more than currently envisioned by NASA, the panel noted.- Advertisement – The chairman of the review board, David Thompson, retired chief executive of Orbital ATK, told reporters a two-year launch delay is advisable for the best chances of success. At the same time, however, no one is suggesting that NASA slow down, stressed panel member Maria Zuber of the Massachusetts Institute of Technology.NASA’s science mission chief, Thomas Zurbuchen, said the space agency will reassess the mission dates and consider all options. But for now, “it’s full steam ahead … we’re not taking a break in any fashion.”Which is the best TV under Rs. 25,000? We discussed this on Orbital, our weekly technology podcast, which you can subscribe to via Apple Podcasts, Google Podcasts, or RSS, download the episode, or just hit the play button below.- Advertisement – Already more than halfway to Mars, NASA’s Perseverance rover will hunt for the best geologic samples, after landing in February. It’s aiming for Jezero Crater, believed to be an ancient river delta that may have once harboured microscopic life.Scientists want to analyse these samples in the best labs on Earth, in hopes of ascertaining whether life ever existed in the planet’s lush, wet past. The goal is to get the samples back in the early 2030s.In order to do that, the space agencies have teamed up to develop a lander to fetch the samples, a rocket to get them off the Martian surface and an orbiting spacecraft to accept them and return them to Earth. All this gear will require two separate launches from Earth.- Advertisement –center_img – Advertisement –last_img read more

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New car built at Greensburg’s Honda goes for sale

first_imgGREENSBURG, Ind. –A natural gas vehicle manufactured in Greensburg is scheduled to go on sale later this month.The 2015 Honda Civic Natural Gas goes on sale beginning November 19 and will be available in 37 states.Honda officials say the new CNG-powered sedan will average 27 city miles per gallon and 38 on the highway. It has a base MSRP of $26,740.The car is built at Honda’s Greensburg manufacturing facility.last_img

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Klopp keen on Premier League stint

first_img The 47-year-old said: ” It’s the only country, I think, where I should work, really, next to Germany, because it’s the only country I know the language a little bit and I need the language for my work.” Speaking in an interview with BT Sport’s SportsHUB programme, which will be aired in full on Saturday afternoon, he added: “So we will see. If somebody will call me, then we will talk about it.” Klopp led Dortmund to back-to-back Bundesliga titles in 2011 and 2012, and to the Champions League final last year. Klopp has long been linked with a move to England, with Manchester City and Chelsea reported potential destinations in the past and more recently Arsenal. He has now revealed England is the only country, other than his homeland, in which he would want to ply his trade. Borussia Dortmund coach Jurgen Klopp has hinted he would be open to managing in the Barclays Premier League.center_img Press Associationlast_img read more

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Ireland centre Cave urges Payne critics to deal in “facts not opinions”

first_img Press Association Centre Cave admitted he would have been annoyed to be hit with the kind of flak that Payne received from TV3 analyst and former Ulster boss Matt Williams after Ireland’s 44-10 victory over Romania. Ex-Scotland coach Williams slammed Payne for “making really poor decisions” and kicking too frequently against Romania – but Cave believes the New Zealand-born centre is in prime form. “In fairness to Jared I’d be surprised if he’s paid much attention to it, but if it was me I would probably be pretty annoyed,” said Cave. “It can be frustrating when guys are just throwing out opinions which aren’t based on facts of what actually happened in the game, then suddenly that becomes everyone else’s opinion of guys who’ve had a couple of beers and watched the game. “Then after a week it’s the perception of half the nation and it’s just completely false. “At the end of the day it can be frustrating at times but Jared will do the right thing, he’ll keep his head down, he’ll keep working hard and he’ll keep playing well for Ireland. “The first I heard about it was after Tommy (Bowe) had been in Monday’s press conference, because Tommy and I had actually had a chat last week about how much we were both looking forward to playing beside him. “So Tommy brought it up but it’s not something that consumes us. “I actually thought the Canada game was potentially Jared’s best game in green. “I haven’t seen fully what was said about him but I’ve seen a few things. “And it’s just opinion at the end of the day, it’s not really based on fact. “I heard about him apparently kicking the ball away too much but I think he kicked the ball twice and both times it was penalty advantage, and both times we went back for the penalty. “So we’ll deal with facts not opinions. “And I really enjoyed playing alongside him when I was named at 12 and he was named at 13 beside me, I knew I’d feel very comfortable in there.” Rob Kearney remains a doubt for the vital Pool D clash against Italy on Sunday after scans confirmed a minor gluteal tear, but Ireland bosses expect the full-back to recover in time to start at London’s Olympic Stadium. Kearney suffered a bang to his hip and the minor muscle tear in his buttock in scoring almost straight after coming off the bench in Ireland’s landslide victory over Romania at Wembley on Sunday. Ireland can secure quarter-final qualification by seeing off Italy this weekend, and ought to have Keith Earls back in action after the Munster flyer completed his head-injury protocols following a bang to the neck at the weekend. Cave is keen to hold onto the 12 shirt and continue his midfield partnership with Payne after a solid effort against Romania, but may struggle given Robbie Henshaw’s return to full fitness after hamstring trouble. “Jared’s an incredible communicator and a lot of his qualities, you can almost see the way he’s been brought up, everything he does is so simple,” said Cave. “I think he sees space really well, he makes really good, strong decisions on the ball and he’s a good communicator so he’s really good to defend with. “And at the end of the day you want to play with guys who make your job easier, and the amount of information he gives you, I think he’s done very well for Ireland over the past while. “And if anything I suppose I’d be a bit jealous that I haven’t got as many games as he has over the last year and done as well as he has.” Darren Cave has warned the TV pundits to stick to the facts when criticising Ireland’s World Cup performances, in an impassioned defence of team-mate Jared Payne.last_img read more

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Cyclists Anthony, Hinds did Guyana proud in French Guiana

first_imgTHE duo of Michael Anthony and Orville Hinds did local cycling proud last Sunday when they competed in the 12th edition of the du Grand Prix Boulangerie Albert.According to reports, Anthony placed fifth in the elite category and 1st in the category 3, while Hinds finished in the bunch.Hinds was very aggressive and midway into the race he, along with Teddy Ringuet, had over three minutes on the chasing peloton, but Hinds sat up due to becoming dehydrated and the two breakaway riders were then caught by a charging peloton.Thereafter lots of attacks occurred. From a group of nine riders Theybyne Ludwig of ECG was victorious.Patrice De Nays of VCG and Zephirin Jairus of USLM placed second and third respectively.The report stated that Anthony and Hinds rode brilliantly on the toughest race to date in French Guiana. It was a gruelling 134km race into the mountains of Cacao with gradients of 10 to 14 %. The race got underway with 75 starters and only 30 riders completed the event.last_img read more

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Incoming USC freshman dies in collision on I-110 freeway

first_imgLos Angeles Fire Department paramedics pronounced Olson dead on the scene. The CHP, which is investigating the incident, said it doesn’t know why Olson was walking in the FasTrak lanes at the time of the collision. Police have arrested the driver of the first vehicle and are still searching for the operator of the second one.  Olson was struck by a vehicle travelling south on the I-110 freeway near 37th Street while he was walking in the FasTrak lanes shortly before 2:45 a.m. Saturday. He was then struck by a second vehicle. Though the first driver stopped to help Olson, the second vehicle drove away, according to the California Highway Patrol.  Olson was matriculated to study business administration at the Marshall School of Business after graduating from Corona del Mar High School this past spring.  Folt and Vice President for Student Affairs Winston Crisp sent a memo to the University community Monday expressing condolences for Olson’s family and friends. The University also offered counseling services to students, faculty and staff through the USC Counseling Center.  Matthew Olson, an incoming freshman from Corona del Mar High School, died Saturday in a traffic collision. He was 18.   Corona del Mar principal Kathy Scott said the high school has resources available for students and staff affected by Olson’s death. “[Matthew] was the consummate teammate, always looking out for the interests of his friends and teammates before his own.” Corona del Mar volleyball coach Ryan Schachter wrote in a statement emailed to the Daily Trojan. “His legacy is much more than his incredible achievements in the classroom or in the athletic arena, he was a genuinely kind person and those who were fortunate to have known Matt are much better for it.” “We understand that a loss like this can be traumatic and that everyone grieves differently,” Scott wrote in a statement to the Daily Trojan.  He played on Corona del Mar’s 2018 National Championship volleyball team and earned a Coach’s Award for Hardest Working Player. In high school, Olson was also a member of Future Business Leaders of America and the Best Buddies program, where he volunteered with people with disabilities, President Carol Folt said in an email to the USC community.  Folt wrote in her email that the University will inform students of memorial plans as information becomes available. “Whatever your circumstances and wherever this new semester may take you, we ask that you please keep Matt and his family in your thoughts and prayers,” Folt and Crisp wrote. last_img read more

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Schmidt: We need to improve before France game

first_imgSchmidt says he knew yesterday would not be easy but they can learn from it.While Captain Paul O’Connell says they’ve been given a timely reminder of how good they need to be when it comes to the latter stages of the competition. The Limerick man says they made uncharacteristic errors – and that needs to change when they face France A first half Keith Earls try and 3 Johnny Sexton penalties saw Ireland guarantee a spot in the quarter finals with a 16-9 win over Italy at the Olympic stadium in London yesterday.Ireland now top Pool D after making it three wins out of three. Defeat next week to the French means we’d likely play New Zealand in the last 8.last_img

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Smokies name Garrett McMullen as team captain for upcoming BCHL season

first_imgStory courtesy BCHL Media/Trail Smoke EatersThe Trail Smoke Eaters are pleased to announce forward Garrett McMullen  will serve as team captain for the 2012-13 BCHL season.McMullen, a native of Rochester, N.Y., is entering his 20-year-old season, his second in the BCHL. McMullen scored 36 points (17-19) in 53 games with the Smoke Eaters in 2011-12 after being acquired early in the season from the Powell River Kings.“I’m honoured and excited to be named captain of the Smoke Eaters,” said McMullen. “We have high expectations this season and I’m really looking forward to leading the way for this team.”“Garrett is a highly-respected member of our team and brings a great work ethic on and off the ice,” stated Smoke Eaters head coach/general manager Bill Birks. “He is a leader on this team and sets a great example for our younger players.”McMullen becomes the 18th captain in Smoke Eaters BCHL history, inheriting the “C” from now-graduated defenseman Clayton McEwan.Smoke Eaters training camp runs through Sunday at the Cominco Arena. The 2012-13 BCHL season opener takes place Saturday, September 8 at the Save-On Foods BCHL Showcase in Chilliwack against the Cowichan Valley Capitals.last_img read more

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